Terms & Conditions

Please read the Terms and Conditions carefully before placing an order.  The Terms and Conditions determine the business relationship between Eclectic Boogaloo and you, our Customer.  By using Our website or by purchasing from us, you agree to be bound by them. 

Definitions

We are:  Eclectic Boogaloo, a company registered in Australia under ABN 17583974910.

Our address is:  37 Capella Crescent, Moorabbin, Victoria, 3189.  Australia.

You are:  a visitor to Our website, our Customer.

TERMS & CONDITIONS (COURSES AND UPHOLSTERY CLUB)

Class or Club participants must be 16 years of age or older.

Full payment is required upon booking.  Booking online is not guaranteed unless we have received payment for the course or workbench and we have sent you a receipt.

Class or Club bookings are not transferable.

We reserve the right to reschedule or cancel class if the minimum number of students booked in the class has not been reached, in which case we will offer booked students the choice of a refund, or an offer to reschedule

Class or Club members participate in our Workshops, Events or Workbench bookings at their own risk.  Eclectic Boogaloo is not responsible for a participant’s personal injury.

Class or Club members are required to follow Government mandates as stipulated from time to time. This may include health orders such as being fully vaccinated for COVID-19, social distancing, checking-in and wearing face coverings.

Cancellations and Refunds (Courses)

If you can not attend the Workshop, please give us at least one week’s notice prior to the commencement of the Workshop.

  • Cancellations made after this date will result in a partial refund of 50%.

  • You will not be entitled to a refund if the cancellation has been made within 24 hours of course commencement.

  • We can not offer a make-up class if you happen to miss a class.  We can offer you a 20% discount to re-book another class.

  • Cancellations made more than a week before the commencement of the Workshop will be entitled to a full refund. Please apply for a refund in writing via email to jen@eclecticboogaloo.com.au

  • You will be entitled to a full refund or rescheduled course date free of charge if Eclectic Boogaloo cancels a Workshop under a force majeure event (inclusive of COVID-19)

  • Otherwise, you will be entitled to a full refund if Eclectic Boogaloo cancels a Workshop for other reasons and an offer of a 10% discount to re-book another class.

  • You will not be entitled to a refund if you do not comply with COVID-19 policies or Government mandated health orders in effect at the time of the Workshop.

Cancellations and Refunds (UPHOLSTERY CLUB)

If you can not attend a Workbench booking, please give us at least 24 hour’s notice prior to the commencement of the booking.

  • You will not be entitled to a refund if the cancellation has been made within 24 hours of the booking commencement.

  • You will not be entitled to reschedule a workbench booking within 24 hours of the booking commencement.

  • Cancellations made more than 24 hours before the commencement of the booking will be entitled to a full refund. Please apply for a refund in writing via email to jen@eclecticboogaloo.com.au

  • You will be entitled to a full refund or rescheduled booking date free of charge if Eclectic Boogaloo cancels a booking under a force majeure event (inclusive of COVID-19)

  • Otherwise, you will be entitled to a full refund if Eclectic Boogaloo cancels a Booking for other reasons and an offer of a 10% discount to re-book another workbench.

  • Time to time, Eclectic Boogaloo may offer additional promotions in relation to the Upholstery Club that have limitations to cancellations and refunds. The Terms and Conditions of these limitations will be available in the PROMOTIONS section.

  • Upholstery Club Packages are non refundable.

  • Upholstery Club Packages are valid for three years from date of purchase.

TERMS & CONDITIONS (GIFT CARDS)

Entitles the electronic gift card (gift card) holder to apply the full value of the gift voucher towards a selected product, service or course offer by Eclectic Boogaloo.

  • You can use the gift card value towards the cost of any Eclectic Boogaloo product, service or course.

  • Courses are run subject to demand.

  • Vouchers cannot be exchanged for cash.

  • Refunds are not given for gift card.

  • Gift cards are valid for 36 months from date of issue.

  • Gift cards will not be extended past the expiry date.

  • If using the gift card for courses, book early, places are limited due to the hands-on teaching style in all our classes.

You are responsible for the use and safety of your Gift Card. You are liable for all transactions on your Gift Card, except to the extent to which there has been fraud or negligence by us or by any of our employees.

Terms & Conditions (GOODS AND SERVICES)

No person under the age of 18 may purchase Goods.  We look forward to seeing you again when you are over 18 years of age.

This agreement contains the entire agreement between Eclectic Boogaloo and you, our Customer and as such supersedes all previous agreements and understandings between each parties.

If you use our website in any way and make an order on behalf of another person you warrant that you have full authority to do so and you accept personal responsibility for every act or omission by you.

Eclectic Boogaloo reserves the right to update the Terms and Conditions set out herein, without notice.  The terms that apply to you are those posted on Our website on the day you order Goods.

The price of Goods may be changed by us at any time.  We will never change a price so as to affect the price charged to you at the time you buy those Goods.

In the future, if you buy Goods from us under any arrangements which does not involve your payment via Our Website; these terms still apply so far as they can be applied.

We do not sell the Goods in all Countries.  We may refuse to deliver the Goods if you live in a country we do not serve.

We reserve the right to charge a fair rental value for storage of goods that belong to you, that have not been collected within a reasonable time frame. This includes furniture that has been delivered to our warehouse to store temporarily either prior to works, or after works completion, where the works have been unable to start due to payment not being made, or customer decisions relating to the works have not been provided within a reasonable time frame.

Order

When you place an Order for Goods with us, we will email you confirmation of that Order.  That is when our contract is made.  

All orders are subject to acceptance and availability.  We strive to keep the product listings up to date but occasionally an item listed may become unavailable.   If an Item you have ordered is unavailable, we will contact you by email, within 48 hours (during business hours), to offer you:

a)    A full refund; or

b)    Suitable alternatives; or

c)    Place the item on backorder.  Backorder means you will receive your item when it becomes available again.

In the case where the item is a one-of-a-kind, a full refund will be offered.

We acknowledge that our Customers may want to inspect our furniture before placing an order.  Please email hello@eclecticboogaloo.com.au or call ahead of time, to arrange an appointment to inspect the furniture at our Moorabbin warehouse.

Price

Price of the Goods are listed in Australian Dollars (AUD) and may include a Goods and Services Tax (GST) of 10%.  Online prices may be subject to change without notice.  If a change of price has occurred since the Order was made, we will not despatch the goods until you have confirmed that you wish to continue with your order at the new price.

The Price of the Goods does not include Delivery costs.  Delivery Costs will be outlined to you upon checkout before payment is requested. Quotes for Delivery costs for bulky items and furniture will only be provided upon request by contacting hello@eclecticboogaloo.com.au.

Bank charges by the receiving bank on payments to us will be borne by us.  All other charges relating to payment in a currency other than the Australian Dollar will be borne by you.

For Orders made outside of Australia, please contact your local customs or other relevant authorities directly.  Any charges, taxes or duties incurred on the Order, after arrival in your country, will be borne by you and is your responsibility.  The value of all items in the Order will be declared, in keeping with Australian Export Regulations.

If we owe you money (for refunds, or any other reason), we will credit your credit or debit card as soon as reasonably practicable but in any event no later than 15 days from the date when we accept that repayment is due.

PROMOTIONS

The Summer Slayers Upholstery Club Package offer, allows the purchaser of any Upholstery Club package during December 2023 to select a free occasional chair from Eclectic Boogaloo’s website:

  • Available for Packages purchase prior or on the 31st of December 2023

  • The free chair offer is only available once per Customer

  • Only chairs listed under the “OCCASIONAL CHAIRS” category of the “SUPPLIES” website page is valid for this promotion

  • Chairs are of varying condition, and are available As Found condition, but of a condition that makes it suitable for restoration in the Upholstery Club

  • Upholstery Club Packages are non-refundable

The Cushion Launch offer, allows the purchaser of any Cushion Services to receive a 10% discount:

  • Available for Cushion Services that commence the quotation process prior to the 1st of July 2023 where the customer makes mention of this offer prior to the 1st of July 2023

  • Cushion Services are defined as any custom cushion sewing, cushion inserts, private cushion consultations and fabric purchases to be used as part of the cushion services.

  • This offer excludes any Sewing or Upholstery Courses or Fabric House Tours

  • This offer excludes cushions that are part of other upholstery works, such as for chairs, sofas or midcentury armchairs.

  • This offer excludes postage & handling

  • This offer can not be used in conjunction with any other offer or in addition to any discount (such as trade discount)

Care, Maintenance & Warranties

Many of the items listed on our Website are one-of-a-kind, hand made products.  Due to the nature of being hand made, we can not guarantee that the items will be uniform and match each other every time.  Irregularities in the hand stitched images and flecks on the materials used are a consequence of hand made products.

Eclectic Boogaloo lists many items that are Vintage.  As such, minor imperfections may occur in keeping with the nature and age of the second hand product.

Goods may be sold to you with Care Instructions.  Please read and follow these instructions as Eclectic Boogaloo will not repair for free, replace or offer refunds for any Goods that are damaged through misuse and failing to follow the Care Instructions.

We strive to display the products as accurately as possible on Our website.  However, due to the monitor of your computer device, there is no guarantee that the colour on display on Our Website will match exactly to the colour of the product on delivery.

Disclaimers

The law differs from one country to another.  This paragraph applies so far as the applicable law allows.

All the conditions, warranties or other terms implied by the law of any county other than the Commonwealth of Australia are excluded from this agreement to the extent permitted by law.

We, our Content Suppliers, may make improvements or changes to Our Website, the Content, or to any of the Goods, at any time without advanced warning.

You are advised that Content may include technical inaccuracies or typographical errors.  If you find any such errors, we would be grateful if you bring this to our immediate attention.

We give no warranty and make no representation, express or implied as to:

-       The quality of the Goods;

-       Any implied warranty or condition as to merchantability or fitness of the Goods for a particular purpose;

-       The correspondence of the Goods with any description;

-       The adequacy or appropriateness of the Goods for your purpose;

-       The truth of any Content on Our Website;

-       Non-infringement of any right.

We are not liable in any circumstances for special, indirect or consequential loss or any damages whatsoever resulting from loss of use, loss of data or loss of revenues or profits, whether in an action of contract, negligence or otherwise, arising out of or in connection with your use of Our Website or the purchase of Goods.

Except in the case of liability for personal injury or death, our liability under this contract is limited, to the maximum permitted by law, to the value of the Goods you have purchased.

Indemnity

You agree to indemnify us against all costs, claims and expense arising directly or indirectly from:

-       Your failure to comply with the law of any country;

-       Your breach of this agreement;

-       Any act, neglect or default by any agent, employee, licensee or customer of yours;

-       A contractual claim arising from your use of the Goods;

-       A breach of the intellectual property rights of any person.

Intellectual Property

 We will defend the intellectual property rights in connection with our Goods and Our Website, including copyright in the Content whether provided by us or by any other content provider (including copyright in text, graphics, logos, icons, images, audio clips, digital downloads, data, and software).

Except as set out below, you may not copy, modify, publish, transmit, transfer or sell, reproduce, create derivative works from, distribute, perform, display, or in any way exploit any of the Content, in whole or part.

You may not use our name or logos or trademarks or any other Content on any website of yours or that of any other person.

Subject to the other terms of this agreement, you may download or copy Content only for your own personal use, provided that you maintain all copyright and other notices contained in it.  You may not store electronically any significant portion of any Content.